Returns & Refund
If in any case you should not be happy with an item or it may be damaged, you can send it back to us without any problems and at no charge.
The return shipment is free of charge for you. With the shipping costs charged on ordering, we cover part of the total shipping costs and thus also the return shipment.
In general, STUDIO67 lets you return items within 30 days after receiving the complete order.
If you are not completely satisfied with your purchase or perhaps your item has arrived faulty or damaged, then you can easily send it back to us free of charge.
You must notify us via email before returning any items. Please send a short e-mail to [email protected] with the word "return" clearly in the subject line. You will then receive more detailed instructions on how to return your item to us.
As soon as we have received the shipment and checked the item, we will refund you the corresponding payment amount. Depending on the mail delivery time and means of payment, this should be credited to your account within seven working days after we have received the shipment. To issue the refund we will use the same payment method which was used for the original transaction, unless expressly otherwise agreed with you in advance. Please always keep the receipt until you have received the refund for your return shipment.